Contract Management
Walk the Contract Talk
What is written in the contract rarely comes to pass unless contract performance is managed. And the work done under contract can be meaningless unless measured for business value.
Create Value, Not More Work
James River's Outcome Centered Performance Management (OCPM) looks less at technical specifications or milestones and more at how businesses will be improved by the contracted services. Turning business objectives into contract terms and turning contract performance into valuable results are ways James River takes IT and business services beyond the paradigm of labor hour projects and canned subscription services.
Agile Contract Management
Rapidly changing business conditions during the life of a contract are met by James River with skilled use of change orders, dispute resolution, termination and close out, and preparation of breach claims.
James River's Continuous Competitive Procurement Process
Recession-Proof Contracts
Recession-proofing a business means providers retaining and extending existing business, customers deriving greater value from providers, and both providers and customers controlling and reducing costs. There is no less expensive and more effective way of fighting a recessionary economy than managing contracts.
Today's Virtual Business World
Our Service 2.0 methodology unifies contract terms among companies in situations where the delivery of business services requires more than one provider, such as remote hosting of computer systems or outsourcing of management functions. Through implementation of different contracting architectures, James River makes service levels credible, instead of nothing more than well intended words. Our methodology also recognizes that getting credits or discounts for bad service isn't what customer companies want or need.
James River's Service 2.0 Methodology
Contracts, Control and Compliance
Governance-Compliance-Risk Management (GRC) is on the minds of all companies regardless of size or whether they are public or private. Aren't sales and supply contracts a primary means by which any business controls financial reporting data? Not to mention implement corporate governance initiatives and comply with laws? What about incorporating environmentally sound business methods like the Dow Jones Sustainability Index? GRC Through Contracting (GRCX) is our way of making contracts into forceful GRC tools.