A professional services firm specializing in IT and business services contracts, outsourcing, SaaS/Cloud, e-Contracts, Government acquisition, SLA's & complex services performance management, contracts business processes & maturity modeling, and contracts management staffing.

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Electronic Contracts

Using Electronic Contracts for a Cleaner Environment and Larger Profits

No company should still be using paper contracts when electronic contracts (e-Contracts) are not only available but are legally enforceable, technically simple and inexpensive. James River is expert both in the legal and regulatory parameters of e-Contracts and in the ways e-Contracts can be used by services companies to reduce sales cycle times and transaction costs. And reducing carbon emissions by eliminating paper contracts and face-to-face signings isn't such a bad thing either, especially for our children.

So how does a service provider, for example, do business using e-Contracts? It’s easier than many companies think. Many services companies think of Web based contracting as being only for products on e-commerce sites like Amazon. But Web based e-Contracts are just as enforceable and effective when used for services. SaaS providers already use online services subscription agreements. Web technology that already exists within a company can be utilized to support current contracts processes. Existing manual processes like assembling contract terms and presenting contracts to customer stakeholders for approvals and signature can easily be automated. Likewise, project management reporting, service level management and other contract management tasks can be handled electronically.

 

Webtracting™: An Alternative to Off-the-Shelf e-Signature and Contract Management Software

Web based e-Contracts can drive new and innovative ways of contracting for services. There are a couple dozen electronic signature and contract document management software products on the market today. While these products offer real advantages, what these products miss is how the interactive nature of the Web can be used to build, sign and manage services contracts in new and innovative ways. Consider an online contracting system in which customers answer a series of questions which in turn automatically builds a contract containing specific clauses based on preconfigured decisionmaking criteria for the type of service or the jurisdiction governing contract performance. James River refers to this innovative way of looking at e-Contracts as Webtracting ™.